Customer Service

I hope you are excited and pleased with your purchase!

Privacy
We value your Privacy! Michelle's Vintage Jewelry will never use any information provided to us by you for anything other then processing your order, or if requested by you, to be added to our emailing list. We do not sell nor rent email addresses (or any information) to anyone.

Return Policy
If, for some reason, you would like to return your item, please notify me within 3 days of receipt of your item. Then please send the item back in the original packaging, (insurance is recommended) and I need to receive it within 7 days. Once I recieve the package, you will be issued a refund, minus shipping. If you return one of the items purchased as part of a discounted special offer, your refund will be adjusted accordingly.

Insurance Policy
If an item was damaged in shipping to you, please contact me right away so I can start the paperwork. Do not send the item back until I get a chance to talk with the carrier company, as that voids the insurance claims.

Shipping
Fast shipping. We ship 6 days each week. Items are carefully packed and boxed.

Thank you!

Michelle